01 / THE STORY WE KEEP SEEING
New system.
Same old blind spots.
The data makes it to go-live.
The knowledge doesn’t.
From repeated discovery to shared knowledge
Follow the handoff. See where the story changes.
I / THE DISCOVERY
You’ve already explained it.
How a customer is classified. What counts as revenue. Why that item is different. Migration learns the rules, then reporting asks you all over again.
II / THE HANDOFF
Every handoff starts from scratch.
The answers get scattered across calls, spreadsheets and people’s heads. Testing loses the context. Master data inherits the mess. Your team pays for the same discovery twice.
III / A DIFFERENT ENDING
Let’s write a different ending.
We capture the rule with its source, then carry it into the report, the test and the master data control. One shared project memory. A named person accountable for the decisions. And you keep it.
